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[PADG:262] RE: ILL Damage

Title: Message

Hi Karen,


I asked our ILL Librarian about what we do for damage to ILL books in our care.  Her response below:


Hi Gary - We don't have a written policy - We refer to the National ILL code.  In practice when one of our patrons damages a book from another library we will ask that library what they would like us to do to compensate them.

Sometimes this will involve purchasing another copy on their behalf or paying a bill.

Depending on the severity of the damage we will also bill the patron.


The National ILL code states that the borrowing library is responsible for the lent material as soon as it leaves the other library (see http://www.ala.org/ala/rusa/rusaprotools/referenceguide/interlibrary.htm

section 4.9 )


hope this helps - Kathy





Gary Hough
Head, Cataloging and Processing Dept.
W.E.B. Du Bois Library
University of Massachusetts
Amherst, MA 01003
phone: (413) 545-6856
email: ghough@xxxxxxxxxxxxxxxxx

From: owner-padg@xxxxxxx [mailto:owner-padg@xxxxxxx] On Behalf Of Karen Brown
Sent: Monday, November 22, 2004 1:20 PM
To: 'PADG@xxxxxxx'
Subject: [PADG:256] ILL Damage


Dear PADG Colleagues: The University at Albany, SUNY is currently reviewing our emergency response plans with regards to ILL materials, including related procedures for managing damage to collection material not owned by, but the responsibility of, this institution. Whether it is 50 books, or just one, we need to revise our guidelines and hope, with your input, for some consensus/synthesis in our approach.


I am hoping that some of you would be willing to share your insights, or even more, your documentation, to support this process -- i.e., policies or procedures for damaged ILL materials.


Thank you in advance for your ideas, advise, and assistance.


All the best,


Karen E.K. Brown

Preservation Librarian

University at Albany LE 310

1400 Washington Avenue

Albany, NY 12222


518/437-3930 fax



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